Compensation and refunds
Starting a smooth journey can sometimes be challenging, but Trainpal is here to help!
- Refund or change your ticket: Visit our Ticket Refunds and Changes page.
- Learn about Delay Repay or disruptions: Check out our train Delays and Disruptions page or UK Rail Strike page.
- Need assistance? Feel free to contact us.
We're here to make your travel experience as easy and stress-free as possible!