Cookie Statement
We use cookies to deliver our services and to help us improve our website.
What is a cookie?
A cookie is a small text file that we store on your computer when you use our website. To learn more about cookies, please go to www.aboutcookies.org.
What cookies does TrainPal use?
We use the following cookies:
1. Essential cookies
These are cookies that our website cannot operate without. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart and pay for travel products.
2. Non-essential cookies

Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example your choice of language, region and currency).

Analytics cookies: These allow us to count the number of visitors to our website and to see how they move around it. This helps us improve the way our website works, for example by ensuring that users are finding what they are looking for easily.

Marketing cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the travel products we display to you and the adverts that you see across the internet more relevant to your interests.

We use session and persistent cookies. Session cookies are deleted when you close your browser. Persistent cookies remain on your computer and are activated the next time you visit our website.

1.Essential cookies
CookieProviderPurpose
tpsidTrainPalEvent-tracking related
supportWebpTrainPalDecides whether to support WebP images
languageTrainPalIdentifies site language (TrainPal previous language solution)
deviceIdTrainPalDevice number
currencyTrainPalCurrency
cjeTrainPalCJ Channel Cookies
split-modalTrainPalUK split ticket pop-up control (only pops up once)
eu-split-modalTrainPalEUCJ user split ticket pop-up control (only pops up once)
cjUserTrainPalCJ Channel Cookies
search_params_codeTrainPalSearching for site-related information
ibu_pwa_insvisitTrainPalPassword pop-up display limit: Control
PAGEIDTrainPalFirst visit to Page ID in 7 days
ppcidTrainPalLink PPC ID
cjConsentTrainPalCJ Channel Cookies
last_from_pageTrainPalLast attribution Page ID
nfes_isSupportWebPTrip.comDecides whether to enable WebP conversion
isSupportWebpTrip.comDecides whether to support WebP images
ibulocaleTrip.comLocale information
ibulanguageTrip.comLanguage information
ibu_h5_siteTrip.comH5 site information
ibu_h5_localTrip.comH5 locale information
ibu_h5_langTrip.comH5 langibu_h5_home_language_match information
ibu_h5_groupTrip.comH5 group information
ibu_h5_currTrip.comH5 currency information
cticketTrip.comAccount related
cookiePricesDisplayedTrip.comOnline currency information
_resDomainTrip.comNetwork-related
_pdTrip.comPerformance-related
UnionTrip.comStores channel-related parameters for booking attribution
GUIDTrip.comDevice identifier
DUIDTrip.comAccount server sends code corresponding to customer UID
2.Non-essential cookies
CookieProviderPurpose
sidGoogle Ads OptimizationProvides ad delivery or retargeting, and fraud prevention (marketing)
_uetvidBing AdsStores and tracks visits across websites (marketing)
_uetsidBing AdsStores and tracks visits across websites (marketing)
_uetmsclkidBing AdsStores performed actions on website (marketing)
_gidGoogle AnalyticsStores and counts pageviews (functional)
_gcl_awGoogle AdsProvides ad delivery or retargeting (marketing)
_gcl_auGoogle AdsenseStore and track conversions (marketing)
_gaGoogle AdsenseStore and count page views (statistics)
_fbpFacebookStore and track visits across websites (marketing)
_fbcFacebookStore last visit (marketing)
HSIDGoogle Ads OptimizationProvides fraud prevention (functional)